Need help? We’re here.
Whether you’re wondering about our care instructions, shipping options, or what happens if something arrives broken — this page is here to guide you.
Care Instructions
Our ceramics are dishwasher and oven safe, but we always recommend gentle care to make them last even longer.
Do
- Wash by hand or in a dishwasher
- Dry well after use
- Safe for both hot and cold foods
Avoid
- Dropping — it's strong, but still handmade
- Sudden temperature changes (e.g., freezer to oven)
Shipping & Delivery
We ship from Georgia, worldwide. All items are shipped with care and tracking
Local Delivery
1-2 working days
Europe
5-10 working days
USA & other regions
up to 14 working days
Warranty
We want you to feel confident using our ceramics. Each piece is checked carefully before shipping. If your item arrives chipped or broken — we’ll replace it free of charge. Shipping for the replacement is covered by the customer.
Returns & Exchanges
We make things that work better and last longer. Our products solve real problems with clean design and honest materials.
FAQ
Frequently Asked Questions
Do you ship internationally?
Yes, worldwide.
Can I put your ceramics in the dishwasher?
Yes, they are dishwasher safe.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured in a local workshop based in Georgia
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Are your glazes food-safe?
Absolutely. We use only certified food-safe materials.